Posts by Margaret Rowan

The hospitality industry is continuously evolving, driven by changes in consumer preferences, technological advancements, and global events. As we move into 2024, several key trends are set to shape the…

Customer service is pivotal in the hospitality industry, shaping guest experiences and influencing brand reputation. Exceptional service goes beyond fulfilling basic needs; it involves creating memorable experiences that drive guest…

Tourism plays a significant role in the economic development of local communities around the world. It has both positive and negative impacts, influencing various aspects of local economies. Here’s a…

Travel enthusiasts are always on the lookout for new and exciting destinations that offer unique experiences away from the usual tourist spots. As we head into 2024, several emerging destinations…